• #1, chief Edwin Uzor street off okpanam road opp Alpha Beky, Asaba
  • +234 814 175 2077

Fullbliss Hotel & Tours Booking Policy

Welcome to Fullbliss Hotel & Tours. To ensure a seamless and enjoyable booking experience, we have outlined our booking policies below. Please take a moment to read through these policies to understand our terms and conditions.

Reservations

  1. Booking Confirmation:

    • All bookings must be confirmed with a valid credit card.
    • Upon booking, guests will receive a confirmation email with reservation details.
  2. Advance Payment:

    • A deposit equal to the first night's stay is required at the time of booking.
    • This deposit will be applied to your total bill upon check-out.
  3. Group Reservations:

    • For group bookings of five or more rooms, please contact our reservations department directly.
    • Special terms and conditions may apply to group bookings.

Check-In and Check-Out

  1. Check-In Time:

    • Check-in begins at 2:00 PM.
    • Early check-in may be available upon request, subject to availability and additional charges.
    • We also offer 24-hour check-in to accommodate guests arriving at any time of the day or night. Please notify us in advance if you expect to arrive outside regular check-in hours.
  2. Check-Out Time:

    • Check-out is at 12:00 PM.
    • Late check-out may be available upon request, subject to availability and additional charges.
  3. Identification:

    • A valid government-issued photo ID and the credit card used for the booking are required at check-in.

Cancellation and Refunds

  1. Cancellation Policy:

    • Cancellations made up to 48 hours before the check-in date will receive a full refund of the deposit.
    • Cancellations made within 48 hours of the check-in date will forfeit the deposit.
  2. No-Show Policy:

    • Guests who do not show up for their reservation without prior cancellation will be charged for the first night's stay.

Modifications

  1. Changes to Reservations:
    • Guests can modify their reservation details up to 48 hours before the check-in date without any additional charges, subject to room availability.
    • Modifications within 48 hours of the check-in date may incur additional charges.

Payment

  1. Accepted Payment Methods:

    • We accept cash, credit cards (Visa, MasterCard, American Express), and debit cards.
    • Full payment for the stay is due upon check-in.
  2. Security Deposit:

    • A security deposit may be required at check-in, refundable upon check-out, subject to room inspection.

Additional Policies

  1. Non-Smoking Policy:

    • Fullbliss Hotel & Tours is a non-smoking facility.
    • Smoking in designated non-smoking areas will result in a cleaning fee.
  2. Pet Policy:

    • Pets are not allowed within the hotel premises.
  3. Damage and Incidentals:

    • Guests are responsible for any damages or loss caused to the hotel property during their stay.
    • Charges for damages or missing items will be billed to the guest’s account.

Privacy Policy

  1. Guest Information:
    • Fullbliss Hotel & Tours is committed to protecting the privacy of our guests.
    • Personal information collected during the booking process will be used solely for the purpose of the reservation and will not be shared with third parties without guest consent.

We look forward to welcoming you to Fullbliss Hotel & Tours and ensuring you have a delightful stay with us. Thank you for choosing Fullbliss Hotel & Tours!

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